Privacy Policy

This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase from www.happypanda.baby (the “Site”), operated by Kizim Food India Private Limited.

Information We Collect
When you visit our Site, we automatically gather certain details about your device such as your browser type, IP address, time zone, and cookies installed on your device. As you browse, we also collect data about the pages or products you view, the websites or search terms that brought you to us, and how you interact with our Site. This is referred to as “Device Information”.

We collect this data using technologies such as:

• Cookies – small files stored on your device. To learn more or opt out, visit http://www.allaboutcookies.org.

• Log files – which record actions on the Site and include details like IP address, browser type, referring/exit pages, etc.

• Web beacons, tags, and pixels – small electronic files that monitor browsing behavior.

When you place or attempt to place an order, we collect your name, billing and shipping addresses, payment details (including credit card information), email, and phone number. This is your “Order Information”.

Whenever we mention “Personal Information” in this policy, we refer to both Device and Order Information.

By signing up for Happy Panda text alerts, you consent to receive recurring promotional messages at the number provided. Messages may be sent using auto-dialing or other technologies. Consent is not required to make a purchase. Standard message/data rates may apply. Reply STOP or UNSUBSCRIBE to opt out. Reply HELP for support. Alternate opt-out methods will not be valid.

How We Use Your Personal Information
We use Order Information to process and fulfill your orders—this includes handling payments, shipping, and order confirmations. We also use this data to:

• Communicate with you

• Check for potential fraud or risk

• Send product updates, offers, or recommendations based on your preferences

Device Information helps us detect fraud (especially using your IP address), and improve our website by analyzing how customers use and interact with it, including tracking marketing performance.

Sharing Your Personal Information
We may share your data with trusted third-party service providers to help us use it responsibly. For instance, we use Shopify to run our online store you can review Shopify’s policy here: https://www.shopify.com/legal/privacy. We also use Google Analytics to understand usage trends. Learn more here: https://www.google.com/intl/en/policies/privacy/ or opt out at https://tools.google.com/dlpage/gaoptout.

In some cases, we may disclose your information to comply with legal requirements or protect our legal rights.

Behavioral Advertising
We use your personal data to provide relevant ads or marketing messages. To understand more, visit the NAI’s educational page: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

To opt out of targeted ads, use these links:

• Facebook: https://www.facebook.com/settings/?tab=ads

• Google: https://www.google.com/settings/ads/anonymous

• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Or visit the DAA opt-out portal at http://optout.aboutads.info/.

Do Not Track
Please note that we do not change our data collection or usage practices in response to Do Not Track signals from browsers.

Your Rights
If you are located in the European Union, you have the right to access, update, or delete the personal data we hold about you. To exercise these rights, please reach out to us using the contact information below.

We process your information to fulfill orders or based on our legitimate business interests. Your data may be transferred outside of the EU, including to servers in Canada and the U.S.

Data Retention
When you place an order through our website, we retain your Order Information for our business records, customer service, legal compliance, and operational purposes. This information is stored securely and may include your name, contact details, billing/shipping address, and order history.

We will maintain this information unless and until you request its deletion, or unless we are legally required to retain it for a longer period. You may contact us at any time to request the removal of your personal data from our records, subject to applicable laws and legitimate business interests that may require us to retain certain information for accounting, legal, or regulatory obligations.

Your data privacy is important to us, and we take all necessary steps to safeguard your information.

Policy Updates
We reserve the right to update, modify, or revise this Privacy Policy at any time to reflect changes in our data handling practices, business operations, or to comply with evolving legal, regulatory, or security requirements. Any such updates will be posted on this page with an updated effective date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Continued use of the website or our services following the posting of changes will be considered as your acceptance of those changes.

If we make significant changes that materially affect your privacy rights, we may provide additional notice or seek your consent, as required by applicable law.

Contact Us
For questions or concerns regarding this Privacy Policy, or to make a complaint, please contact us at:

Email: support@happypanda.baby
Postal Address:
Happy Panda
Kizim Food India Private Limited
Address: Near CDR Chawk
Main Chattarpur Road
New Delhi 110074